32. Failed to connect to Pax Terminal?

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Pax port is usually 10009. If the terminal ‘s POS Register is turned on, you can use the function get Pax Terminal Address if you input correct Device S/N. Then click Save /Connect

If its failed you will need to check:

  1. are Both PC and Device is in the same network?
  2. Are Broad POS App is turned on ?
  3. Are terminals in external POS mode and connection is TCP/IP ?
  4. Call Support if you can’t solve it!
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